# Advise needed please

**URL:** <https://carersukstaging.discourse.group/t/advise-needed-please/62743>\
**Category:** All about caring\
**Created:** [19 November 2018 20:05 UTC](https://carersukstaging.discourse.group/t/advise-needed-please/62743 "2018-11-19T20:05:02Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![18Amanda27h](https://avatars.discourse-cdn.com/v4/letter/1/e0b2c6/32.png) [@18Amanda27h](https://carersukstaging.discourse.group/u/18Amanda27h)\
**Post date:** [19 November 2018 20:05 UTC](https://carersukstaging.discourse.group/t/advise-needed-please/62743/1 "2018-11-19T20:05:02Z")

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Hi I am a carer of my poorly Hubby.He has terminal cancer ,& also deaf & severely sighted in both eyes. Sadly we have to have carers twice a day to get him up & dressed.But the agency are sending a male carer in who is new to the job,& he’s from Romania. My hubby & I have asked the agency if they can please please send a female as we are struggling with this chap.We are paying for the agency by direct payments via the council.I am tempted to jump ship & find another agency… But worried that we might be jumping out of the frying pan into the fire!! I would much rather have a female.This chap really has a poor level of English.For an e.g. when he arrived last weekend I said to him that my Husband has cancer & he thought we had to cancel the call!! Sorry to rant but really in need of advise.regards Amandah

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**Author:** ![bowlingbun](https://avatars.discourse-cdn.com/v4/letter/b/ac91a4/32.png) [@bowlingbun](https://carersukstaging.discourse.group/u/bowlingbun)\
**Post date:** [19 November 2018 20:10 UTC](https://carersukstaging.discourse.group/t/advise-needed-please/62743/2 "2018-11-19T20:10:36Z")

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TELL, don’t ask, the agency to find someone who can MEET YOUR HUSBAND’S NEEDS. How can he do this with such a poor level of English?!

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**Author:** ![18Amanda27h](https://avatars.discourse-cdn.com/v4/letter/1/e0b2c6/32.png) [@18Amanda27h](https://carersukstaging.discourse.group/u/18Amanda27h)\
**Post date:** [19 November 2018 20:51 UTC](https://carersukstaging.discourse.group/t/advise-needed-please/62743/3 "2018-11-19T20:51:11Z")

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Hi I am not racist ,by any means.But I emailed the manager & her reply is in so many words we must give this chap a chance.! They can’t swap him as the agency are short staffed this weekend.I am going to Take this further by asking sight for Surrey to have a word with the agency…They will not listen to me.Sorry to rant regards Amandah

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**Author:** ![bowlingbun](https://avatars.discourse-cdn.com/v4/letter/b/ac91a4/32.png) [@bowlingbun](https://carersukstaging.discourse.group/u/bowlingbun)\
**Post date:** [19 November 2018 20:54 UTC](https://carersukstaging.discourse.group/t/advise-needed-please/62743/4 "2018-11-19T20:54:25Z")

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Maybe ask Sight for Surrey to meet the man himself at your place to decide **for themselves** if his English is sufficient to do his job?