# Advise Please

**URL:** <https://carersukstaging.discourse.group/t/advise-please/62734>\
**Category:** All about caring\
**Created:** [17 November 2018 20:34 UTC](https://carersukstaging.discourse.group/t/advise-please/62734 "2018-11-17T20:34:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![18Amanda27h](https://avatars.discourse-cdn.com/v4/letter/1/e0b2c6/32.png) [@18Amanda27h](https://carersukstaging.discourse.group/u/18Amanda27h)\
**Post date:** [17 November 2018 20:34 UTC](https://carersukstaging.discourse.group/t/advise-please/62734/1 "2018-11-17T20:34:24Z")

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Hello ,I am a carer for my Hubby,but we have to have a care Agency, who are great,but we have a problem in that one of the carers is a male carer,& neither my hubby or myself like him.His level of English isn’t very good at all.An e.g. when he arrived last weekend ,to help out I said to him,that my hubby had cancer,& he thought we met cancel the call.I have tried to explain to this agency that my hubby is deaf & severely sighted in both eyes, & has cancer.Then the regular carer was rather rude this evening & said it’s a law that Social services have brought in that if a man arrives it’s put up & shut up!! Please advise regards Amanda h

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**Author:** ![Melly1](https://dub1.discourse-cdn.com/flex017/user_avatar/carersukstaging.discourse.group/melly1/32/34_2.png) [@Melly1](https://carersukstaging.discourse.group/u/Melly1)\
**Post date:** [17 November 2018 23:33 UTC](https://carersukstaging.discourse.group/t/advise-please/62734/2 "2018-11-17T23:33:17Z")

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Hi Amandah,  
The regular care worker is incorrect, how rude.

If a care worker is not suitable then you have a right to ask for a different one. Contact the agency manager and explain why the male care worker is unsuitable e.g. poor understanding of English, not understanding your husband’s conditions etc

Melly1